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Senior AI Platform Operations Engineer
Eqbank · Canada
Role overview
Purpose of Job The Senior AI Platform Operations Engineer is accountable for the reliability, operability, and controlled enablement of the organization’s AI platform. This role ensures that AI Platform services and solutions are production-ready, secure, observable, and compliant by executing disciplined operational practices, across platform management, monitoring, incident coordination, and governance control enforcement. The incumbent plays a key role in enabling the safe and scalable adoption of AI by ensuring that AI solutions are deployed, monitored, supported, and continuously improved in line with enterprise standards for reliability, security, and compliance
Visible requirements
AI Platform Reliability and Operations • Administer and operate the AI platform to ensure availability, performance, and resilience across environments, integrations, and supporting infrastructure. • Monitor platform health using dashboards, logs, metrics, and alerts, and coordinate incident and service restoration activities. • Lead operational triage, escalation coordination, and post-incident reviews to strengthen services stability and resilience. …• University degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience. • 5-7 years of experience in platform operations, site reliability engineering, DevOps, cloud operations, or enterprise IT operations. • Strong experience supporting production platforms and services, including monitoring, incident response, problem management, service restoration, and operational reporting.
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