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Director, Payments Risk and Compliance
Eqbank · Canada
Role overview
Join a Challenger At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions. We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences. What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward. If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. We can’t wait to get to know you! The Work The Director, Payments Risk & Compliance is the first-line accountability leader for all risk and compliance activities across the bank’s B2B Payments & Partnerships business line, including BIN Sponsorship, program management, and strategic fintech partnerships. This role is responsible for establishing and leading a comprehensive first-line risk framework, ensuring that all payment activities operate within the bank’s risk appetite, regulatory expectations (e.g., RPAA, FINTRAC, network rules), and contractual obligations. The Director plays a critical leadership role in balancing growth and risk, partnering closely with Product, Legal, Compliance (2nd line), and external partners to enable compliant innovation while maintaining robust controls across third-party risk, credit/financial risk, operational risk, regulatory/reputational risk, and exit planning. This role ensures that all activities operate within the bank’s established risk appetite, comply with applicable regulatory and network requirements, and are supported by sound controls and governance. The Risk Manager works closely with second-line functions to ensure that risks are effectively identified, assessed, mitigated, and monitored. The ideal candidate combines deep payments industry knowledge with strong risk management, governance, and control capabilities, and can navigate the intersection of traditional banking oversight and modern fintech partnerships.